Yes, we offer a 14-day free trial period during which you can experience all features.
How do I pay?
We support multiple payment methods including Alipay, WeChat Pay, and credit cards.
Can I change plans anytime?
Of course! You can upgrade or downgrade your plan at any time, with fees calculated on a pro-rata basis.
Do you offer customized services?
For enterprise users, we can provide customized solutions based on your specific needs.
How secure is my data?
We take data security seriously. All data is encrypted both in transit and at rest using industry-standard encryption protocols. We comply with international data protection regulations to ensure your information stays private and secure.
Can I cancel my subscription anytime?
Yes, you can cancel your subscription at any time. Upon cancellation, you will still have access to your account until the end of your billing period. No refunds are provided for remaining days in the billing cycle.
Do you provide customer support?
Yes, we offer comprehensive customer support through multiple channels including email, live chat, and phone. Premium support options are available for enterprise customers with SLA guarantees.
Is there a mobile app available?
Yes, we offer native mobile apps for both iOS and Android devices. You can download them from the App Store or Google Play Store. All features available on the web platform are also accessible through our mobile apps.
How often do you release updates?
We release minor updates and bug fixes weekly, and major feature updates monthly. All updates are automatically applied to your account with no downtime required.
Can I import my existing data?
Yes, we provide easy-to-use import tools for migrating your existing data from popular platforms. Our support team can also assist with custom data migration projects for larger organizations.